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Frequently Asked Questions

Quick answers to common questions about SendFence.

Getting started is easy! Sign up for a free account, create your organization, and add your admin team. Then set up groups for your departments, create subdomain email addresses, and invite your team members. The entire process takes just a few minutes.
SendFence integrates with ZeroBounce for industry-leading email validation and verification. This integration helps protect your sender reputation by identifying invalid emails, spam traps, and toxic addresses before you send campaigns.
Yes! Administrators can set daily sending limits, require approvals for large campaigns, define bounce rate thresholds, and create custom compliance rules to protect your sender reputation and ensure responsible email usage.
Each group or department in your organization can have a unique subdomain email address (e.g., sales@company.sendfence.io, marketing@company.sendfence.io). This helps with organization, tracking, and brand consistency across different teams.
SendFence provides comprehensive dashboards with real-time monitoring of all email activity, performance metrics, bounce rates, open rates, click rates, and detailed reports that can be filtered by department, time period, or campaign. Admins get full visibility across the entire organization.
Absolutely. SendFence is built on enterprise-grade infrastructure with end-to-end encryption (TLS 1.3 in transit, AES-256 at rest), SOC 2 Type II certification, GDPR compliance, and 24/7 security monitoring. We never sell or share your data with third parties.
Yes! Our Corporate plan includes enterprise Single Sign-On support for Okta, Azure AD, Google Workspace, and other SAML 2.0 providers. This makes it easy to manage user access and enforce security policies across your organization.
If you approach your plan limits, we'll notify you in advance so you can upgrade to a higher tier. We won't suddenly cut off your service. You can always upgrade your plan at any time to get more administrator accounts, email addresses, or higher sending volumes.

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